Help Center / Safety & Security / Data Breach Response
🔒 Safety & Security

Data Breach Response

What happens if a data breach occurs and how we notify you

1 min read Updated June 9, 2026

CUEBES takes data security seriously. This article explains what happens if a data breach occurs.

Our Obligations

Under the GDPR (Article 33-34), we are required to:

  • Notify the Dutch Data Protection Authority within 72 hours of becoming aware of a breach
  • Notify affected users without undue delay if the breach is likely to result in a high risk to their rights

How We Notify You

If a breach affects your data, we will notify you via:

  • Email to your registered email address
  • Platform notification
  • Public announcement on our website (for large-scale breaches)

What We Include in Breach Notifications

  • Nature of the breach and data affected
  • Likely consequences
  • Measures taken to address the breach
  • Recommended actions you can take

What You Can Do

  • Change your password immediately
  • Enable 2FA if not already enabled
  • Monitor your account for unusual activity
  • Contact us at privacy@cuebes.eu with questions

Related Articles

Was this article helpful?